The Nebo Comfort Systems Way

 

It is never pleasant when your home comfort systems aren’t working. So Nebo Comfort Systems is dedicated to making the experience of getting them back to working for you as comfortable as possible.

With almost half a century in the industry, we’ve seen a lot of successful processes and a lot of not so successful ones. We’ve pulled together all the best practices of home comfort systems repair and customer service to make sure we make your experience as comfortable as we make your home.

Communicating Comfort

Whenever you call, you can count on a courteous and enthusiastic greeting. We will schedule your service appointment as soon as possible and work to accommodate your schedule. Our team will communicate initial costs and any pre-appointment instructions.

On The Job Comfort

Your service tech is an experienced, certified technician. But they also understand that you aren’t. So they will take the time to explain the problem you are having with your home comfort system. He or she will explain how the diagnostic process works, our Straightforward Repair Pricing, and the guarantees we include with your repair. We are committed to helping you clearly understand your diagnosis and what options you have for getting your home comfort system back to keeping you comfortable.

Continuing Comfort

Our commitment to your comfort does not end after the repair is complete. We will follow up with you after your repair is completed to make sure you’re back to feeling comfortable. We want to ensure that you are pleased with the customer service you received, how your service tech performed and every other aspect of your experience with us. We also welcome your comments on how we can improve in any way for our customers.