Office Assistant

Nebo Comfort is a leading HVAC service company dedicated to providing top-quality heating, ventilation, and air conditioning services in Utah County.

Our mission is to ensure the comfort and satisfaction of our clients by delivering exceptional HVAC solutions. We pride ourselves on our professionalism, expertise, and commitment to customer service.

Position Summary & Responsibilities:

Nebo Comfort is seeking a detail-oriented and organized Office Assistant to support our administrative operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a customer-centric attitude. This role involves managing daily office tasks, providing administrative support to our team, and ensuring smooth office operations.

Key Responsibilities:

• • Administrative Support: Assist with day-to-day administrative tasks including filing, data entry, and maintaining office supplies.
  • Customer Service: Handle incoming calls, emails, and inquiries, providing exceptional customer service and directing them to the appropriate department or personnel.
  • Scheduling: Coordinate and schedule appointments for HVAC service calls and maintenance.
  • Documentation: Prepare, maintain, and organize company documents and records, both physical and digital.
  • Communication: Assist in internal and external communications, including drafting and distributing memos, emails, and newsletters.
  • Billing and Invoicing: Support the finance department with billing, invoicing, and processing payments.
  • Office Management: Ensure the office environment is clean, organized, and welcoming for staff and visitors.
  • Team Collaboration: Work closely with other departments to facilitate smooth operations and support company objectives.

Qualifications:

• Education: High school diploma or equivalent; some college coursework in business administration or related field is a plus.
• Experience: Previous experience in an office or administrative role, preferably in the service industry.
• Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • Basic understanding of office equipment and technology.
• Attributes:
  • Friendly and professional demeanor.
  • Detail-oriented and reliable.
  • Ability to work independently and as part of a team.
  • Customer-focused attitude with a commitment to service excellence.

Pay determined by experience and certifications.

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